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CRMatic
What is CRM?
Customer Relationship Management (CRM) is a combination of business strategies, processes, and technology that empowers your company to identify, acquire, and retain customers. CRM allows you to share critical customer information across sales, marketing, customer service, and support. Your customers enjoy a more satisfying and informed buying experience - so they'll come back again and again. And your entire organization can maximize every sales opportunity to acquire new customers - and grow profits!
Why CRMatic?
CRMatic is not just our name, it's what we do for you! Whether you are a small company looking for a quick affordable CRM or a larger business seeking a fully customized CRM, CRMatic has the experience and knowledge to provide the right solution that is best for your organization. Our consultants are experts in understanding your business and making sure that CRM delivers the benefits your company expects. CRMatic does more than sell and install out-of-the-box software. We devote ourselves fully to your future success. We provide top quality customizations designed to match the way your company does business. And we offer training, implementation and consulting to ensure your team can use CRM technology with skill and efficiency.
Five Reasons You Need a CRM Solution
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Now that your business has grown, cobbling together Excel spreadsheets and Outlook contacts to manage your sales process is utter chaos.
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Bob, your top performing sales rep, just walked out the door. Don't look now, but he took his rolodex and account information for your 50 most profitable customers. Ouch.
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Nobody has the right information - including your customers. They sit on hold while sales reps call the warehouse about inventory, or support reps jog across seven cubicles to get account status from sales.
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Sarah, your marketing manager, and Harold, the sales director, are having another argument about the amount/quality of leads. If you could analyze the entire pipeline, you'd know whose team is underperforming.
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Tina, a field sales rep, is on her way to meet with a top customer. But she has no way to check the status of a pending customer support resolution from the road. Will your customer be happy to see her?
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